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Subject – NURSING MANAGEMENT AND LEADERSHIP
Topic –Management of Nursing Services: Organizing
🟢 Easy Level
Q1. What is the main objective of organizing in nursing services?
a) Delegating duties only
b) Making financial plans
c) Structuring work and responsibilities
d) Supervising only junior staff
Check Answer/ Explanation
Answer: c) Structuring work and responsibilities
Explanation: Organizing ensures tasks and responsibilities are distributed clearly and efficiently.
Q2. Which of the following is the first step in the organizing process? (PYQ – NORCET)
a) Delegation
b) Identifying objectives
c) Supervision
d) Evaluation
Check Answer/ Explanation
Answer: b) Identifying objectives
Explanation: Objectives must be defined to know what structure and roles are needed.
Q3. The principle of “unity of command” in organizing means:
a) Multiple superiors for each subordinate
b) One boss for one employee
c) Free reporting system
d) Rotational command system
Check Answer/ Explanation
Answer: b) One boss for one employee
Explanation: It avoids confusion by keeping authority clear.
Q4. Which component is essential in the organizing process?
a) Forecasting
b) Authority-responsibility relationship
c) Random assignment
d) Elimination of communication
Check Answer/ Explanation
Answer: b) Authority-responsibility relationship
Explanation: Clear authority ensures effective control and accountability.
Q5. Which organizational structure is most common in hospitals?
a) Line
b) Line and staff
c) Project
d) Functional
Check Answer/ Explanation
Answer: b) Line and staff
Explanation: Combines clear authority lines (line) with advisory roles (staff).
Q6. Span of control refers to: (PYQ – RRB)
a) Control over all patients
b) Number of staff a manager can supervise effectively
c) Size of hospital building
d) Shift timings
Check Answer/ Explanation
Answer: b) Number of staff a manager can supervise effectively
Explanation: A manager’s effectiveness depends on how many subordinates they can manage efficiently.
Q7. Delegation involves:
a) Assigning roles and giving authority
b) Removing authority
c) Avoiding work
d) Asking patients to plan
Check Answer/ Explanation
Answer: a) Assigning roles and giving authority
Explanation: Delegation allows others to perform tasks within their authority.
Q8. Organizing is a part of which management function? (PYQ – GNM 2022)
a) Directing
b) Planning
c) Coordinating
d) Management process
Check Answer/ Explanation
Answer: d) Management process
Explanation: It is one of the five major management functions.
Q9. The structure where employees are grouped by specialty is called:
a) Line organization
b) Matrix structure
c) Functional structure
d) Informal structure
Check Answer/ Explanation
Answer: c) Functional structure
Explanation: Grouping by function increases specialization and clarity.
Q10. The relationship between head nurse and staff nurses is:
a) Informal
b) Vertical
c) Horizontal
d) Diagonal
Check Answer/ Explanation
Answer: b) Vertical
Explanation: It’s a superior-subordinate relationship in hierarchy.
🟡 Medium Level
Q11. Which of the following best describes decentralization?
a) Only one person makes decisions
b) Shifting power to central authority
c) Delegating authority to lower levels
d) Removing middle management
Check Answer/ Explanation
Answer: c) Delegating authority to lower levels
Explanation: Decentralization empowers lower-level managers to make decisions.
Q12. Which tool is commonly used to show organizational hierarchy? (PYQ – ESIC)
a) Control chart
b) Flowchart
c) Organizational chart
d) Bar graph
Check Answer/ Explanation
Answer: c) Organizational chart
Explanation: It visually represents structure, authority lines, and relationships.
Q13. A nurse manager uses delegation to:
a) Increase workload
b) Share power without accountability
c) Empower subordinates with authority and responsibility
d) Avoid responsibilities
Check Answer/ Explanation
Answer: c) Empower subordinates with authority and responsibility
Explanation: Proper delegation improves efficiency and accountability.
Q14. Functional structure in nursing administration promotes:
a) Delay in decision-making
b) Work duplication
c) Expertise and efficiency
d) Chaos in communication
Check Answer/ Explanation
Answer: c) Expertise and efficiency
Explanation: Grouping tasks by specialization enhances quality and productivity.
Q15. Which of the following is not a principle of organizing?
a) Unity of command
b) Division of work
c) Coordination
d) Gossip management
Check Answer/ Explanation
Answer: d) Gossip management
Explanation: It is unrelated to management principles.
Q16. Who is directly responsible for the performance of staff nurses? (PYQ – NORCET)
a) Chief Nursing Officer
b) Staff nurse
c) Head nurse or ward in-charge
d) Medical officer
Check Answer/ Explanation
Answer: c) Head nurse or ward in-charge
Explanation: The head nurse supervises staff nurses directly on daily activities.
Q17. Scalar chain represents:
a) Flow of work
b) Flow of authority and communication
c) Patient movement
d) Hospital infrastructure
Check Answer/ Explanation
Answer: b) Flow of authority and communication
Explanation: It is a chain of superiors from the top to the lowest rank.
Q18. Which is a limitation of formal organization?
a) Defined responsibilities
b) Rigid structure
c) Clarity of tasks
d) Systematic approach
Check Answer/ Explanation
Answer: b) Rigid structure
Explanation: It may restrict innovation and flexibility due to strict hierarchy.
Q19. Diagonal communication occurs between:
a) Same levels of hierarchy
b) Different levels, different departments
c) Only doctors and nurses
d) Only top management
Check Answer/ Explanation
Answer: b) Different levels, different departments
Explanation: It crosses departmental and hierarchical lines.
Q20. The matrix organization structure is a combination of:
a) Informal and formal
b) Line and functional
c) Centralized and decentralized
d) Planning and organizing
Check Answer/ Explanation
Answer: b) Line and functional
Explanation: It merges vertical and horizontal reporting to enhance flexibility.
🔵 Hard Level
Q21. Unity of command in organizing means:
a) One nurse can have many supervisors
b) Every nurse reports to all top-level managers
c) Each employee should receive orders from only one superior
d) Tasks are distributed without hierarchy
Check Answer/ Explanation
Answer: c) Each employee should receive orders from only one superior
Explanation: This avoids confusion and conflict in communication.
Q22. Which organizing principle helps avoid duplication of work?
a) Scalar chain
b) Span of control
c) Division of labor
d) Informal structure
Check Answer/ Explanation
Answer: c) Division of labor
Explanation: Specialization ensures efficient task handling.
Q23. Which of the following is not a feature of informal organization? (PYQ – DSSSB)
a) Emotional bonding
b) Spontaneous communication
c) Defined by job description
d) Shared interests
Check Answer/ Explanation
Answer: c) Defined by job description
Explanation: Informal structure arises naturally, not from formal rules.
Q24. The term ‘chain of command’ refers to:
a) Patient referral system
b) Reporting relationships in an organization
c) List of patients in emergency
d) Ward assignment of duties
Check Answer/ Explanation
Answer: b) Reporting relationships in an organization
Explanation: It defines who reports to whom.
Q25. An advantage of line organization is:
a) Less discipline
b) Clear authority and responsibility
c) Poor communication
d) No accountability
Check Answer/ Explanation
Answer: b) Clear authority and responsibility
Explanation: Line organization ensures a direct flow of command.
Q26. The concept of “span of control” deals with: (PYQ – NORCET)
a) Area assigned to a nurse
b) Number of patients per nurse
c) Number of subordinates a manager can effectively manage
d) Nurse-to-patient ratio in ICU
Check Answer/ Explanation
Answer: c) Number of subordinates a manager can effectively manage
Explanation: A manageable span enhances supervision.
Q27. The key feature of a bureaucratic structure is:
a) Informal communication
b) Role clarity and rules
c) Decentralized authority
d) Patient-centered decisions
Check Answer/ Explanation
Answer: b) Role clarity and rules
Explanation: Bureaucracy focuses on formal rules and responsibilities.
Q28. Who is responsible for defining the organizational structure in a hospital?
a) Nurse intern
b) Hospital janitor
c) Hospital administration
d) Patients’ families
Check Answer/ Explanation
Answer: c) Hospital administration
Explanation: Admin sets the structural and reporting framework.
Q29. Which organizing structure is ideal for a disaster management team?
a) Flat structure
b) Line and staff
c) Project-based structure
d) Informal group
Check Answer/ Explanation
Answer: c) Project-based structure
Explanation: It brings together multiple departments for specific goals.
Q30. Staff authority in organizing means:
a) Power to command directly
b) Power limited to personal decisions
c) Advisory power without command
d) Voting rights
Check Answer/ Explanation
Answer: c) Advisory power without command
Explanation: Staff authority gives expert advice, not command.
Q31. Which principle ensures effective communication across organizational levels?
a) Unity of direction
b) Centralization
c) Scalar chain
d) Span of control
.
Check Answer/ Explanation
Answer: c) Scalar chain
Explanation: It promotes a clear communication line within hierarchy
Q32. Formal organization is created to:
a) Meet social needs
b) Avoid written rules
c) Achieve goals systematically
d) Encourage favoritism
Check Answer/ Explanation
Answer: c) Achieve goals systematically
Explanation: It follows rules and structure to meet objectives.
Q33. Delegation is ineffective when:
a) Authority is not transferred
b) Tasks are clearly defined
c) Trust exists between supervisor and subordinate
d) Subordinate has training
Check Answer/ Explanation
Answer: a) Authority is not transferred
Explanation: Without authority, the person cannot perform assigned duties.
Q34. Which type of communication flows from subordinates to superiors? (PYQ – RRB Staff Nurse)
a) Downward
b) Upward
c) Horizontal
d) Diagonal
Check Answer/ Explanation
Answer: b) Upward
Explanation: It includes feedback, reports, and grievances from juniors to seniors.
Q35. Functional organizational structure focuses on:
a) One manager for all activities
b) Teamwork without leaders
c) Specialization and department-based tasks
d) Random duty assignment
Check Answer/ Explanation
Answer: c) Specialization and department-based tasks
Explanation: It improves efficiency by grouping work by function.
🔵 Mixed Difficulty
Q36. In nursing management, job description helps to:
a) Avoid recruitment
b) Create confusion in duties
c) Clarify roles and responsibilities
d) Assign arbitrary tasks
Check Answer/ Explanation
Answer: c) Clarify roles and responsibilities
Explanation: Job descriptions define clear expectations for each role.
Q37. Decentralization in an organization results in:
a) Centralized power
b) Increased delay in decision-making
c) Shared decision-making power
d) Loss of accountability
Check Answer/ Explanation
Answer: c) Shared decision-making power
Explanation: It allows more autonomy at various levels of management.
Q38. Functional authority is given to: (PYQ – ESIC)
a) Perform a generalist role
b) Provide technical advice in specific areas
c) Directly manage patients
d) Control all departments
Check Answer/ Explanation
Answer: b) Provide technical advice in specific areas
Explanation: Functional authority is limited to specialty expertise.
Q39. Organizational chart is useful to:
a) Hire new nurses
b) Replace written communication
c) Visualize the structure and relationships
d) Maintain medicine inventory
Check Answer/ Explanation
Answer: c) Visualize the structure and relationships
Explanation: Org charts show hierarchy, roles, and reporting paths.
Q40. The process of assigning tasks to employees is called:
a) Delegation
b) Authority
c) Supervision
d) Staffing
Check Answer/ Explanation
Answer: a) Delegation
Explanation: Delegation involves assigning responsibility and authority.
Q41. When authority is concentrated at the top, it is called:
a) Decentralization
b) Delegation
c) Centralization
d) Specialization
Check Answer/ Explanation
Answer: c) Centralization
Explanation: Centralized structures have top-down decision-making.
Q42. “Unity of direction” in organizing refers to: (PYQ – NORCET)
a) One nurse reporting to many heads
b) Different objectives for each department
c) One plan, one head
d) Planning by everyone
Check Answer/ Explanation
Answer: c) One plan, one head
Explanation: Ensures all efforts align with a single objective.
Q43. The informal organization can:
a) Interfere with formal objectives
b) Never be useful
c) Replace formal hierarchy
d) Ensure accountability
Check Answer/ Explanation
Answer: a) Interfere with formal objectives
Explanation: Informal structures can disrupt planned operations if unchecked.
Q44. In which structure does an employee report to more than one boss?
a) Line organization
b) Matrix organization
c) Project organization
d) Informal group
Check Answer/ Explanation
Answer: b) Matrix organization
Explanation: Matrix structures allow dual reporting – functional and project-wise.
Q45. A ‘flat’ organizational structure typically has:
a) Many levels of management
b) No span of control
c) Few levels and broad span
d) Too much hierarchy
Check Answer/ Explanation
Answer: c) Few levels and broad span
Explanation: Flat structures promote faster communication.
Q46. In an effective organizational structure, roles must be:
a) Ambiguous
b) Overlapping
c) Clearly defined
d) Arbitrary
Check Answer/ Explanation
Answer: c) Clearly defined
Explanation: Clear role definitions prevent confusion and increase efficiency.
Q47. Delegation includes:
a) Only giving tasks
b) Giving authority without responsibility
c) Assignment of tasks, authority, and accountability
d) Leaving tasks to chance
Check Answer/ Explanation
Answer: c) Assignment of tasks, authority, and accountability
Explanation: True delegation must include all three.
Q48. A nursing supervisor planning duty rosters is exercising:
a) Authority
b) Delegation
c) Organizing
d) Supervision
Check Answer/ Explanation
Answer: c) Organizing
Explanation: Organizing involves allocation of resources, including workforce.
Q49. Unity of command is violated in which type of structure? (PYQ – DSSSB)
a) Line and staff
b) Matrix
c) Line
d) Functional
Check Answer/ Explanation
Answer: b) Matrix
Explanation: Dual reporting lines in matrix violate unity of command.
Q50. Which organizing principle helps establish hierarchy?
a) Span of control
b) Chain of command
c) Informal group
d) Task sharing
Check Answer/ Explanation
Answer: b) Chain of command
Explanation: It defines authority relationships from top to bottom.
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